Shipping policy
Thank you for shopping with Haras Fragrances. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on the destination and shipping carrier.
- United States: 3–10 business days
- Canada: 5–15 business days
- International Orders: 7–30 business days
Delivery times are estimates only and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
Tracking Information
A tracking number will be provided once your order has been shipped. Tracking updates may take up to 48 hours to appear.
International Shipping
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. Haras Fragrances is not responsible for customs delays or charges.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.
Lost, Delayed, or Stolen Packages
Haras Fragrances is not responsible for shipping delays, lost packages, stolen packages, customs delays, weather disruptions, or carrier-related issues once an order has been shipped.
If tracking indicates that a package has been delivered, any claim regarding non-receipt must be made directly with the shipping carrier.
Contact Us
For shipping-related questions, please contact our customer support team and include your order number for assistance.